NPR factors ‘mixed response’ from client stations into plans for Digital Services

With contract negotiations looming this fall, leaders at NPR member stations are getting increasingly vocal about what they see as shortcomings of the products offered by NPR Digital Services. In 2011, NPR leaders convinced the majority of stations large and small to sign a three-year agreement for the newly formed unit to provide a fixed slate of tools and services for online streaming, website design and donation management. With the contract term ending Sept. 30, station leaders are raising questions and concerns about the offerings and whether to renew the contract as-is. A recent informal survey of heads of 30 stations gathered mixed reviews of the package of technology tools and services designed to help stations distribute and publish news reports and other online content.

PBS, NPR compete for Webby Awards in multiple categories

Websites affiliated with PBS and NPR have been nominated for Webby Awards in more than 20 categories. PBS Video and NPR’s Responsive Design Project are contenders for top recognition for best practices on the Web, one of the most high-profile awards to be presented by the International Academy of Digital Arts & Sciences later this spring. PBS led public media organizations in garnering the most nominations. PBS Video received a nomination in the general website media streaming category, and The PBS Idea Channel is vying for two Webbys in categories for first-person online film and video and best web personality/host. Additional nominees include PBS Kids Digital, in the youth category, and Shanks FX and PBS Food, nominated in categories of how-to and DIY content.

Thursday roundup: Pacifica names new interim head; Montagne evicted in Kabul

• The Pacifica Foundation announced the appointment of a new interim executive director, even as the one the foundation attempted to fire, Summer Reese, reportedly continues to camp out at the foundation’s headquarters. Bernard Duncan, previously station manager at Pacifica’s Los Angeles outlet KPFK, is the new interim head of the network, according to a statement on Pacifica’s website. “What Pacifica needs right now is a skilled manager who can hit the ground running, and I’m very pleased Bernard’s taken us on,” board chair Margy Wilkinson said in the release. Duncan resigned from KPFK in January. • PBS’s POV will host a Twitter chat with veteran documentary filmmakers April 8 from 1-2 p.m. Eastern time. Directors Gary Hustwit, Doug Block and Bernardo Ruiz will discuss how they made their first films. Interested participants can send their thoughts with the hashtag #docchat.

Wednesday roundup: NPR ads respond to voices; Knight backs development efforts

• NPR introduced voice recognition–enabled ads this week on its smartphone app in an attempt to connect its nearly one million mobile listeners with sponsors, Adweek reports. The 15-second audio spots ask listeners to say “Download now” or “Hear more” after hearing an ad that sparks their interest. • The Knight Foundation has awarded a joint grant to the nonprofit newsrooms Voice of San Diego and MinnPost to help them develop plans to grow membership. The two-year, $1.2 million grant will be divided evenly between the news operations, who will collaborate on using membership data more effectively. Nieman runs down how the sites will use the grant.

SABEW honors biz news, Michiganers land MAB awards, and more recognition for pubcasters

SOCIETY OF AMERICAN BUSINESS EDITORS AND WRITERS
Pubcasters honored with SABEW Best in Business awards. NPR’s coverage of the “Health Care Website Launch” was named best radio/TV segment or interview, citing reporter Elise Hu and editors Uri Berliner and Neal Carruth. NPR’s Planet Money won in the innovation category for its episode “Planet Money Makes a T-Shirt.” WAMU 88.5 News’s Patrick Madden, Julie Patel and Meymo Lyons won for best radio/TV or investigative report for “Deals for Developers.” “Lots of ground covered, great interviews with lots of players and lots of tough questions asked,” said SABEW. “This is local accountability journalism at its best.”

ProPublica received three awards in the digital arena. ProPublica’s Jesse Eisinger won for digital commentary for “The Trade,” which addressed the banking and financial industries; T. Christian Miller and Jeff Gerth were cited in the digital explanatory division for “Overdose,” a series investigating the dangers of acetaminophen; and A.C. Thompson and Jonathan Jones won for the digital feature “Assisted Living.”

The digital investigative prize went to Chris Hamby of The Center for Public Integrity for “Breathless and Burdened: Dying from Black Lung, Buried by Law and Medicine.” (“Breathless and Burdened” also won the Goldsmith Prize for Investigative Reporting presented by the Joan Shorenstein Center on the Press, Politics and Public Policy at Harvard University’s Kennedy School of Government for CPI’s Hamby, Ronnie Greene, Jim Morris and Chris Zubak-Skees plus Matthew Mosk, Brian Ross and Rhonda Schwartz of ABC News; it was presented March 5 in Boston.)

The 19th annual BiB awards will be presented March 29 at the SABEW conference in Phoenix.

Monday roundup: TAL squelches PRX rumors; NPR Books boosts New Directions sales

• This American Life has yet to decide on a new distributor, contrary to Chicago media writer Bob Feder’s report over the weekend that the show would go to Public Radio Exchange. Feder posted a correction today with a statement from TAL host Ira Glass. TAL hasn’t even started negotiations, Glass said. “We’re about to begin a round of talking to possible distributors,” Glass told Feder. “There’s also the option of self-distribution, which is attractive.”

NPR stream joins slate of content on Apple’s iTunes Radio

NPR announced Monday that it has landed the first news-provider slot on Apple’s iTunes Radio. iTunes Radio, which is integrated into Apple’s iTunes software, now features a 24-hour stream of NPR content including national newscasts and stories from Morning Edition and All Things Considered. The stream will also carry other NPR news and cultural programming. NPR said that in the future, digital streams from NPR member stations will also appear on iTunes Radio. Update: Acting NPR CEO Paul Haaga said in a memo to station executives Monday that digital streams from NPR member stations can be added to iTunes Radio if stations switch stream formats to meet Apple’s requirements.

Forthcoming NPR mobile app could advance public radio’s quest for digital audience

Public radio executives who have long bemoaned the field’s collective inability to pursue innovation have a new opportunity to alter that dynamic as they evaluate a new digital-service strategy crafted and advanced by NPR. The plan, centered on mobile digital service, was described in detail by NPR content chief Kinsey Wilson during last month’s Public Media Summit in Washington, D.C. In an hourlong session, he described the overarching strategy and briefly discussed an audio application developed to advance it. The mobile app, introduced by Wilson as the “Infinite Player,” expands on a desktop-based app that NPR released under the same name in 2011. The mobile version is slated for full release this spring. This strategy and the app that supports it will be major topics of discussion during regional station consultations that NPR began convening this week.

NPR to stock new mobile app by aiding stations on back end

NPR is preparing member stations to provide local news for the network’s new mobile app, slated for release by summer. NPR content chief Kinsey Wilson discussed and previewed the app Feb. 24 for station execs attending the Public Media Summit in Washington, D.C. It builds on the Infinite Player, an NPR platform released for bigger-screened devices in 2011, moving it to a mobile interface and adding local station content to NPR’s own programming. Summit attendees heard an NPR newscast item about the Winter Olympics segue into a segment from San Francisco’s KQED about a labor dispute. The audio included a plea for donations to KQED.

NPR lays off 10, creates five new roles in restructuring of two divisions

NPR is laying off 10 staffers in its member partnership and digital services divisions while creating five new positions as part of an internal restructuring. The decisions were made “after consultation with NPR and member station stakeholders” to “more closely align both divisions’ resources,” according to Member Partnership VP Gemma Hooley and Digital Services GM Bob Kempf, who outlined the changes in a memo sent Wednesday to member station A-Reps. The member partnership division will absorb seven of the layoffs. Director Marguerite Nutter’s position will be eliminated, along with those of senior managers Si Sikes, Patricia Cervini and Marc Pultuskier and associates Kristen Hartmann, Jeff Cabiness and Emily Dagger. Another senior manager, Jeff Nemic, has accepted NPR’s voluntary buyout package and will leave next month.

Friday roundup: This American Doodle, troubles at KCETLink

• Nothing spells love quite like This American Life. For a Valentine’s Day Doodle, Google has enlisted the Public Radio International program to present five love-themed stories from the series, complete with animations. Host Ira Glass provides an introduction. Time has a behind-the-scenes video of how the Doodle came together. • Veteran pubcasting exec Chet Tomczyk, currently managing Illinois stations WTVP-TV in Peoria and dual licensee WILL in Urbana in a unique agreement, announced yesterday that he is retiring, although he hasn’t set a date. Tomczyk has worked in the system for nearly 50 years, beginning in 1965 as associate producer of The Week in Michigan, a weekly travel and outdoor show produced at WKAR-FM in East Lansing, Mich.

Afternoon roundup: Slate snaps up NPR’s Pesca; nonprofits join push to block KMBH sale

• NPR sports reporter Mike Pesca is leaving the network to host a daily current-events podcast for Slate, Business Insider reports. The show will begin this April. Pesca has co-hosted Slate’s sports podcast, “Hang Up And Listen,” since 2009. He tells BI he will have more license to share personal opinions as a podcast host, something he couldn’t do as an NPR reporter. Slate earns upwards of 10 percent of its total advertising revenue from podcasts and expects to grow that share in coming months, according to BI.

Afternoon roundup: Ombud complaints down, filmmaker knocks WETA

• In his annual review of objectivity and balance in CPB-funded programming, CPB Ombudsman Joel Kaplan noted “far fewer complaints directed at public media,” continuing a trend of the past few years. “Whether that is because public media has improved in this area; people have grown tired of complaining about a lack of balance; or there were just not that many controversial stories this year is not clear,” he noted. Looking back over 2013’s controversies, Kaplan also criticized NPR’s reaction to a lengthy report by its own ombudsman that found fault with an award-winning NPR investigation. As Ombudsman Edward Schumacher-Matos reviewed the three-part series about South Dakota’s foster-care system for Native American children, he “took the unusual step of re-reporting the story,” Kaplan wrote. NPR execs called the ombud’s report “deeply flawed”and said little would be gained “from a point-by-point response to his claims.”

NPR’s Chow leaves for FiveThirtyEight, Bross for The Atlantic

Two NPR staffers are leaving public broadcasting for prominent positions with other media outlets. Lisa Chow, a reporter for NPR’s Planet Money economics unit, is heading to FiveThirtyEight, the new data-journalism website from Nate Silver. Chow will serve as senior features editor at the ESPN-owned website and host and develop a podcast, according to a series of tweets by Silver. Before joining Planet Money, Chow covered economics for New York’s WNYC and worked as an assistant editor for NPR’s Morning Edition. Also, Anna Bross, NPR’s media relations director, is leaving to become senior director of communications for The Atlantic. Bross will oversee media and public relations for the magazine, website and subsidiary sites, according to Wednesday’s press release from The Atlantic.

NPR names new v.p. for member partnership

NPR has promoted Gemma Hooley to v.p. for member partnership, succeeding Joyce MacDonald, who has been assigned new responsibilities in sponsorship and marketing. Hooley previously served as senior director of member partnership. She joined NPR in 2000 as a program services associate and later worked as manager of station relations. MacDonald retains her title as NPR chief of staff while taking on management of NPR’s relationship with National Public Media, the sponsorship sales group that provides marketing and distribution services for public radio and television. NPM President Steve Moss will report directly to MacDonald.