NPR seeks deal to offer CRM to more stations

NPR Digital Services is negotiating with an unidentified vendor to provide cloud-computing products to member stations, potentially transforming the ways they manage their membership programs and relationships with audiences. Bob Kempf, chief of the Boston-based NPR unit, would not identify the vendor, but acknowledges that NPR has been in close negotiations with roundCorner, a three-year-old company that specializes in designing customer relationship management (CRM) systems for nonprofit organizations. He aims to have a master services agreement with a third-party vendor in place by the end of the year, and launch a pilot program with as many as 10 stations in early 2013. NPR’s goal, he says, is to offer all member stations the opportunity to buy a license to a cloud-based, customizable CRM product later next year. “We are not building a single platform in the sky for stations to sign on to,” Kempf says.

Output: Prop 8 goes down in starry radio docudrama, online cultural essays graduate to videos at KCET.org, and more

On Sunday, June 10, L.A. Theatre Works debuts a radio docudrama about the federal court case that overturned the referendum that banned  same-sex marriage in California. Director Rob Reiner assembled an all-star cast to perform 8, which was written by Oscar-winning screenwriter Dustin Lance Black. Brad Pitt plays Chief Judge Vaughn Walker of the U.S. District Court for Northern California; Martin Sheen and George Clooney portray the lawyers who joined forces to argue for gay rights — Ted Olson and David Boies, respectively. Olson and Boies had been combatants in arguing Bush v. Gore before the U.S. Supreme Court, so their alliance in the Perry case added a twist to the case and the dramatization. Kevin Bacon plays the lead attorney for Prop 8’s proponents.

Unvetted war story slips past producers

A commentary created through an experimental radio project of the New America Foundation turned a harsh spotlight on the editorial vetting process at Marketplace, which broadcast a first-person account Jan. 30 [2012] of a man who falsely claimed to be a heroic Army sniper. Whatever the editorial process at Marketplace missed, there were similar shortcomings at San Francisco’s KQED-FM, which also aired the piece, and at the big liberal foundation, whose media project was focused on inclusivity rather than excluding fakers. The two-minute piece by a man named Leo Webb, part of a commentary series titled “My Life Is True,” turned out to be largely untrue. As soon as it aired, the first-person commentary sounded like a load of bull to readers of This Ain’t Hell, a blog that critiques media coverage of the military and takes special glee in exposing phony war stories.  It took only some basic fact-checking and a sharply worded blog post to set off an online spanking for producers of Marketplace, American Public Media’s flagship drivetime broadcast, and KQED, one of pubcasting’s top news stations.

James Day, 89

He put San Francisco’s KQED on the air in 1954 — with Jon Rice, the station’s legendary first program director — and in 16 years demonstrated much of what “public television” could become, years before the Carnegie Commission put forth the new name for educational TV.

Obituary: Larry Hall, 74, advocate for independent producers

A leading advocate for independent producers and openness in the governance of public broadcasting, Laurence S. Hall died Feb. 21 [2004] after a recurrence of cancer, according to one of his sons, Ole Hall. He was 74. Hall was one of “the three Larrys” — the others being Lawrence Daressa and Lawrence Sapadin — who were among the leaders of the 1980s movement to secure a role for independent producers in public TV. If there was one person responsible for that “modest miracle of legislation,” Daressa said recently, it was Hall.

What Jon Rice gave to viewers and to friends

Jon might say that his prime legacy is this television station. What Jim Day and Jon Rice created from nothing more than a dream is an enviable monument. He loved KQED without reservation. He loved it with a passion that didn’t waver for 47 years.