Reporter John Eggerton of Broadcasting & Cable decided to see for himself how things were going at the FCC’s DTV call center. He tried three times. First, call demand was too high; “goodbye,” a voice said. Next, Eggerton said he was put “on hold with music that recalled the funky jazz of 1970’s detective show soundtracks.” Third time — nope, didn’t make it through to speak with a human then either. The FCC doesn’t yet have call totals. But in a statement today it “hails a new era in broadcasting” (PDF).